Returns & Exchanges
Some item in your order does not convince you? You can change it.It's very simple!
From the receipt of your purchase, you have fifteen days to make changes.
Write us an email to firstname.lastname@example.org indicating your name and the items you want to change.
Send us the products you want to change to our address:
C / Caldereros 2,
You can make the shipment as you prefer, but if you send it certified you make sure it arrives.
Once we receive the package in our store and we have verified that the items are brand new and with the label, we will send you an email with a voucher for the corresponding amount. This voucher lasts for 1 year, so you will have plenty of time to use it.
At the moment, we do not make money refunds. We are a small team, we prefer to work like this and be able to better serve all orders. Keep in mind that, before buying, you can always ask us any questions you may have regarding sizes or fabrics. By writing to our email email@example.com.
We want to facilitate the purchase process to make it the most satisfactory, we are here to help you.